Privacy policy

Last updated: October 11, 2025

At Wild & Sage, your privacy matters to us. We’re committed to protecting your personal information and being transparent about how we collect, use, and share it. This Privacy Policy explains how we handle your data when you visit our website, make a purchase, or interact with us.

By using our website or placing an order, you agree to the terms outlined below.

1. Who We Are
Wild & Sage (“we,” “our,” or “us”) operates this website and all related content, tools, and services (the “Services”). Our online store is powered by Shopify, which enables us to provide a secure and seamless shopping experience.

2. Information We Collect
We may collect personal information such as:

  • Contact details: name, address, phone number, and email.
  • Payment details: credit/debit card or other transaction information.
  • Account details: username, password, and preferences (if you create an account).
  • Order information: items viewed, added to cart, purchased, or returned.
  • Device and usage data: IP address, browser type, and how you interact with our website.

3. How We Use Your Information
We use your information to:

  • Process and fulfill orders, manage returns, and provide customer support.
  • Improve your shopping experience and personalize content.
  • Send updates, offers, and marketing communications (you may unsubscribe anytime).
  • Detect and prevent fraud or unauthorized access.
  • Comply with applicable laws and regulations.

4. How We Share Information
We may share your information with:

  • Shopify and trusted service providers who help operate our site, process payments, and deliver orders.
  • Marketing and analytics partners who help us reach our customers more effectively.
  • Authorities or legal entities when required by law or to protect our rights and safety.

We do not sell or rent your personal data.

5. Cookies
We use cookies and similar technologies to enhance site performance and personalize your experience.
You can manage or disable cookies in your browser settings, but some features may not work as intended.

6. Data Security & Retention
We use industry-standard security measures to protect your data.
We retain personal information only as long as necessary to fulfill orders, meet legal requirements, or resolve disputes.

7. Your Rights
Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Request a copy of your data.
  • Opt out of marketing emails (via the “unsubscribe” link in our emails).

To make a request, contact us using the details below. We may verify your identity before processing your request.

8. International Transfers
Your information may be processed outside your country of residence, including where Shopify’s servers are located.
If transferred internationally, your data is protected using standard legal safeguards.

9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect business or legal updates.
The latest version will always appear on this page with the most recent “Last updated” date.

10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at hello@wildandsage.co