Refund policy

Refund and Returns Policy 

We have a 5 day return policy, which means you have 5 days from the date of receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it. It must be unworn, unwashed, free from dirt, dust, hair, fragrances, and any foreign odours (including smoke). Items must also be free of makeup or other stains, and returned with all original tags and packaging intact. A receipt or proof of purchase is required. 

To initiate a return, kindly contact us at hello@wildandsage.co.  Our team will guide you through the quick steps to send your item back, free of charge.

Kindly wait for our confirmation before sending your return. Returns sent without prior confirmation will not be accepted.

Once we receive and check your return, and if your return is approved, we will notify you and process your refund.

The refund will be issued to the original payment method (credit card). It typically takes 5–10 business days for the funds to appear in your account, depending on your card issuer's processing time.

Kindly note that sale items are final sale and not eligible for return or refund.

Damages and issues
If your item arrives damaged, defective, or incorrect, kindly contact us immediately with a photo so we can make it right.